The vision of Sandwell Homes is to be nationally recognised as a best practice social housing provider, by delivering sustainable quality homes and excellent customer services through committed and motivated employees. To achieve this vision, Sandwell Homes is committed to providing a service that puts tenants first

To achieve this vision, Sandwell Homes is committed to providing a service that puts you first. They want you to help them develop the delivery of housing services to your community. Their is to provide high quality housing and housing services to each and every one of our customers.

Sandwell Homes are committed to equal opportunities for all regardless of race, colour, ethnic or national origins, nationality, religion, gender, sexual orientation, disability, age, appearance, marital or employment status. The Sandwell Homes Equality Standard applies to housing and housing services as well as a range of other areas including employment, development, the appointment of contractors and consultants and to their  boards of management and area committees.

Following consultation with tenants and residents the Sandwell Homes website has been re-launched with some new features that make it easier than ever to search for homes, paying rent, reporting a repair.

Sandwell Homes have introduced a new digital customer newsletter for all the latest community news, core language translations for all their most important information, Google maps so tenants can find their nearest neighbourhood office, and even an online feedback form so customers can talk to Sandwell Homes online. The site also gives access to all the services they provide, whether its reporting ASB, registering for social housing or requesting one of our care services.

Visit the new website at www.sandwellhomes.org.uk